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Box Office

Purchase tickets to events by phone, in person at the CityStage & Symphony Hall Box Office, or online on Ticketmaster.com.

In the unlikely event that a CityStage & Symphony Hall event is cancelled/delayed due to inclement weather, please check this website and Facebook. Tickets are non-exchangeable and non-refundable.


Box Office Phone: (413) 788-7033
Box Office Email: tickets@citystage.symphonyhall.com

BOX OFFICE SUMMER HOURS:
Monday through Friday 10am - 3pm

Performance Day Box Office Hours:
On weekdays when there is a performance the box office will remain open until curtain. On Saturday and Sunday when there is a performance the box office will be open from 12pm – curtain.

THE BOX OFFICE LOCATED AT SYMPHONY HALL IS OPEN ONE HOUR PRIOR TO PERFORMANCE TIMES.

Please note that tickets will not be available for purchase on Ticketmaster.com up to 4 hours before curtain. Please contact the box office at (413) 788-7033 to place your order.

CityStage & Symphony Hall Box Office is located at:

One Columbus Center,
Springfield, MA 01103
(between Bridge Street & Worthington Street, behind the Old Federal Building)

GPS Address:
150 Bridge Street
Springfield, MA 01103

THIRD PARTY TICKETS - BUYERS BEWARE:

CityStage & Symphony Hall looks forward to having you attend an event with us, however please take precaution when purchasing tickets. Tickets for events may be purchased at the following points of purchase: in person at the CityStage Box Office, by calling the CityStage Box Office at (413) 788-7033, at a Ticketmaster outlet, by calling Ticketmaster at (800) 745-3000, or online via Ticketmaster.com

CityStage & Symphony Hall cannot guarantee the authenticity of tickets that are obtained through any third party that is not one of our listed points of purchase.

If you choose to purchase from a third party:
· We cannot be responsible for tickets purchased through unauthorized third parties
· Your tickets cannot be replaced if lost or stolen
· We cannot guarantee that your tickets are valid and, therefore cannot guarantee admittance
· You may be paying much more than the ticket's face value
· We cannot contact you with information regarding time changes, show cancellations or other information.

CityStage Tickets
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Administrative Office Hours:
Mon-Fri, 9am-5pm

Box Office Summer Hours:
Mon-Fri, 10am-3pm
Weekday Shows: 10am-Curtain
Weekend Shows: 12pm-Curtain

CityStage
One Columbus Center
(GPS Address: 150 Bridge Street)
Springfield, MA 01103

Symphony Hall
34 Court Street
Springfield, MA 01103

Please note that our Box Office is located at CityStage at Columbus Center.

Admin: 413-788-7646
Box Office: 413-788-7033

Questions or Concerns? Give us a call or send an email!