Supervisors are asked to dress neatly and professionally.

All Other Symphony Hall Events- Policies will vary show by show, according to intermissions, etc., and will be discussed in the usher meeting prior to each event. On whole, expect to seat patrons in easily accessible open seats at the rear of the theater until an intermission or appropriate pause.

Upon arrival, please proceed to Front of House Team Office to begin stuffing programs.

Ushers are required to stand for the entirety of the performance. If physical restrictions prevent you from doing so, please inform the House Manager. At this point you will be authorized to sit either in the Front of House Team Office during the performance, or in the lobby, where you can assist patrons as needed.

Please remain attentive throughout the performance. Be ready with your flashlight to escort patrons to and from their seats, or help them as necessary throughout the show.

No consumption of alcohol during or prior to a scheduled shift. Anyone found to do so will be asked to leave the venue.

Please notify the House Manager upon arrival if you need to leave early.

Parking validation is available for Symphony Hall events in the I-91 South Center Garage only.

Please contact the House Manager as soon as possible if you are unable to attend an event that you are scheduled for. You will need to be replaced, and this may take time.

At the end of a performance, please wait to open lobby doors until the house lights come up, even if patrons are already leaving.